Radio Technician was notified by NUIFC of the Net2 outage. He advised NUIFC to cycle the Ravin boxes. After cycling the ravin boxes, NUIFC still did not have communication with resources in the field through Net2. Radio technician called CIO to check router connections and network issues and was told that everything is operational. However, NUIFC still does not have communication with field resources through Net2. At this time NUIFC can not track or assist resources in the Eastern half of the forest or respond initial attack resources to any reported incident. I have filed an additional help desk ticket and this Safenet. |