SAFENET


SAFENET Agency Response

Wildland Fire Safety & Health Reporting Network

Agency Response Information
SAFENET ID:
20250610-0001
Agency Response ID:
20250610-0001-CA001
Taken By:
Kenneth Mathis
Taken Date:
06/12/2025
Originator Notified:
Originator Notified Date:
Action:
The outages for the phone system stemmed from separate / independent items that degraded services for them largely caused by the storms in the area.

6/9/25 - The MetTel PSTN service equipment was inaccessible by the LEC and had to be rebooted to restore phone services to the location.
6/10/25 - The Mitel phone system was inaccessible and had to be rebooted.

In further discussions with the local unit, a dedicated UPS was identified as needed to help mitigate some of the short term problems caused by the storms that caused surges and power impacts to the equipment onsite.
 

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