This site requires further investigation due to the number of router resets on the AT&T interface.
Network is working on solutions to the network Issue but needs the site to submit a service ticket for this issue as none have been discovered. A service ticket is needed in order to dispatch the local provider to repair or replace equipment.
LMR has recently installed a base radio at Lamonta to aid in providing better coverage.
For ALL USDA/Forest Service IT-related issues/outages:
The most efficient means of obtaining assistance with IT difficulties is by opening a ticket with the Forest Service Customer Help Desk (CHD) at 1-866-945-1354 (TTY: 1-800-877-8339). The user/customer should request a ticket be opened, reporting as specifically as possible WHAT system(s) or capabilities were affected, the date and time WHEN they were impacted, WHERE the impact occurred, and WHO can provide additional information that may be required. Please include the ticket number in ALL correspondence related to the issue/outage, including SAFENET if one is initiated
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