A crewmember received a chemical burn from a leaking saw gas can which turned into a (2nd degree)after 3 days. It was determined by the MEDL that the burn needed to be viewed by a doctor. The team attempted to obtain a CA-16 from the Albuquerque Service Center. We were unable to make contact with ASC until after 1030 hours on the morning of 07/15/2020 because all personnel were required to attend a meeting and no one was available to answer the phone. The 1-877 number implies that someone would be available to answer the phone in the event of an emergency. The field depends on this service. When we transport someone direct to the hospital without the proper paperwork, payment issues can occur and or coverage for the employee could be denied. |