SAFENET


SAFENET

Wildland Fire Safety & Health Reporting Network

SAFENET Event Information
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SAFENET ID:
20190314-0001        [Corrective Actions]
Event Start Date:
03/13/2019 1600
Event Stop Date:
 
Incident Name:
Wayne NF Prescribed Fire and ABCD Misc fires
Fire Number:
 
State:
Ohio
Jurisdiction:
USFS
Local Unit:
Ohio Interagency Dispatch Center, Wayne National Forest
Incident Type:
Wildland, Prescribed/Fuels Treatment
Incident Activity:
Line, Support
Stage of Incident:
Initial Attack, Other
Position Title:
 
Task:
Dispatch 
Management Level:
N/A
Resources Involved:
Dispatch Console, Engines, Prescribed Fire 
Contributing Factors
Contributing Factors:
Communications, Equipment
Human Factors:
Performance, Situational Awareness  
Other Factors:
 
Narrative
Describe in detail what happened including the concern or potential issue, the environment (weather, terrain, fire behavior, etc), and the resulting health issue.
On the afternoon/evening of March 13, a TELEX dispatch console stopped working correctly, tried rebooting the console, got it to initially work again but stopped working again. A CIO help desk ticket was placed. Issue has been ongoing and console is still down, Afternoon of March 14th the forest was actively suppressing 2 wildfires. . Contacted radio tech assigned to the Wayne (working at a project on the Hoosier) to assist with trouble shooting and attempt to get the console working appropriately, Console is still not working, and dispatch is down to one dispatch console to cover the 3 protection units on the Wayne National forest. Radio system integrity has been a long standing issue on the Wayne (repeater coverage is possibly poor, equipment may not be set up correctly, etc...) and has been difficult to diagnose and fix due to long response times from CIO radio techs. non-cio individuals on the forest (mainly fire staff with no specific IT training) attempt to trouble shoot radio equipment with radio techs on the phone to keep the system going. The situation is not good as we are into prescribed fire season and spring wildfire season.
Immediate Action Taken
Reporting Individual : please describe actions you took to correct or mitigate the unsafe/unhealthful event.
Attempted to correct issues with over the phone guidance from off-site radio tech. Alerted personnel in the field that we have a console issue and be patient if we have multiple fires. If remaining console goes down will initiate COOP, one dispatcher to the Pedro Office, other dispatcher to Athens front desk to use those radios. IA dispatcher submitted a help desk ticket early AM March 14th.


Agency Response

20190314-0001-CA001

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