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SAFENET

Wildland Fire Safety & Health Reporting Network

SAFENET Event Information

Create Agency Response

SAFENET ID:

20180813-0001        [Corrective Actions]

Event Start Date:

08/11/2018 0900

Event Stop Date:

 

Incident Name:

Incident Support nationally

Fire Number:

 

State:

Idaho

Jurisdiction:

Other

Local Unit:

Incident Type:

Wildland

Incident Activity:

Support

Stage of Incident:

Initial Attack, Extended Attack, Transfer of Command, Demobe

Position Title:

 

Task:

 

Management Level:

N/A

Resources Involved:

 

Contributing Factors

Contributing Factors:

Communications, Equipment

Human Factors:

 

Other Factors:

 

Narrative

Describe in detail what happened including the concern or potential issue, the environment (weather, terrain, fire behavior, etc), and the resulting health issue.

ROSS has been difficult to log onto for days and had a complete outage yesterday on August 12. This is unacceptable. It creates undo frustration in Dispatch personnel that impacts situational awareness both on the IA floor, Expanded, and beyond. This lack of ability to use ROSS as an ordering and statussing tool is delaying mobilization of resources and creating inefficiencies in workflows with down stream consequences to fires. The technological frustrations have impacts on IA and Aircraft Dispatchers trying to use the system which detracts from their ability to focus on other tasks. The ROSS outage needs to be corrected and whatever nationwide issues affecting Forest Service networks that are inhibiting log on must be addressed and fixed long term. THese complaints about ROSS are national in scope and need elevated to someone with the influence to fix our network so ROSS works properly on our network. Their will be operational consequences to ROSS not functioning.

Immediate Action Taken

Reporting Individual : please describe actions you took to correct or mitigate the unsafe/unhealthful event.

Paper resource orders are being emailed and sent. This is NOT an effective mitigation because only people on the chain of the fax or email sent know the resources status change. In the case of many places resource orders are not being issued at all or resources are unable to be releassed leading to the inability of ROSS to be used as an effective Resource Stattussing tool and potential for rsoruces to get "lost" in the dispatch system.

Agency Response

20180813-0001-CA001

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